Policies
Plain terms
What you can expect from us, and what we ask of you, before you pay anything. Each page opens with a short summary.
01Refund and cancellation policyIf you cancel, what you get back depends on how many days before departure you tell us in writing and on what …02Booking terms and conditionsPrices on this site are indicative. Your written quote is the offer; a booking is confirmed when we receive your deposit and …03Payments policyWe take a [25]% deposit to confirm a booking and the balance [45] days before departure. You can pay by [UPI, bank …04Privacy policyWe collect the details you give us to plan and book your journey, and use them for nothing else. We share only …05Cookie policyThis website uses one essential cookie to protect its forms. It uses no advertising or tracking cookies unless we add analytics, in …06DisclaimerWe work hard to keep the information on this site accurate, but permits, park seasons, road and pass openings, festival dates, timings …07Accessibility statementWe want this site to work for everyone, including people who use screen readers, keyboards or zoom. We aim for WCAG 2.2 …